Call Center Information – U.S. Visa from Mexico

Tasks

Call center staff can help you with several aspects of getting a U.S. visa from Mexico, such as:

  • Paying the visa application fee
  • Arranging for courier services
  • Getting information
  • Making an appointment at the Application Service Center (ASC) and/or for an interview with the consular officer

Working Hours

Monday through Friday: 8:00 AM to 8:00 PM
Saturday: 8:00 AM to 3:00 PM
(According to local time)
Service is provided in English and in Spanish.

Local Numbers in Mexico

Aguascalientes449-175-3345Monterrey814-770-2470
Celaya461-196-1037Monterrey818-526-2111
Ciudad Juarez656-344-3003Nogales631-690-7217
Guadalajara334-170-8599Nuevo Laredo867-962-1787
Guadalajara338-526-1444Nuevo Laredo899-171-4633
Hermosillo662-312-4039Piedras NegrasN/A
Huejotzingo222-582-1527Puebla222-582-1128
Irapuato462-962-2035Queretaro442-388-5806
Leon477-299-5269Reynosa899-171-4612
Matamoros899-171-4632Saltillo844-230-4992
Matamoros868-206-1011San Luis Potosi444-212-9961
Merida999-316-7010San Martin Texmelucan
De Labastida
222-582-1178
Mexicali686-220 6225Tijuana664-231-7808
Mexico City554-163-8422Toluca722-507-3212
Mexico City558-163-8422

General Mexico Number

+52-664-379-6300

Calling from the U.S.

Dial (703) 249 4628.

Email

Visa application fee payment issues: [email protected]
Document delivery issues: [email protected]
Group processing: [email protected]
Other issues: [email protected]

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