You can contact the call center either to schedule the U.S. visa appointment or for visa related questions.
- Call Center:
Phone: +91-120-484-4644 or +91-40-4625-8222
For those calling from the U.S.: +1-703-520-2239
India Hours:
8:00 AM to 5:00 PM Monday through Friday
9:00 AM to 6:00 PM on Sunday
U.S. Hours:
10:30 PM to 7:30 AM Eastern Time
Call centers will only be closed on Saturdays, Christmas, New Year’s Day, Holi, and Diwali.
Call center agents are located in Noida, Uttar Pradesh (outskirts of New Delhi), and Hyderabad.
Help is available in Hindi, English, Punjabi, Gujarati, Tamil, and Telugu.
There is no fee for calling the call center. They can answer visa related questions. - Email:
[email protected]
Email can be sent in English or Hindi.
E-mailed queries will be responded from Monday to Friday, within two working days. - Skype:
You can talk to the customer service representative during India call center hours, as mentioned above.
Skype name: ustraveldocs-india
You can add them to your Skype account as a new contact.
