Please help me....Tier 2 Officers confusing me...I-485 missed Interview

[sweetadam]

Please help.... Tier 2 Officers are giving me different information.

PD: July 1, 2016
Case Status: Case ready for interview as at August, 15....2016.

I have been calling the Tier 2 officers of USCIS, they have been giving me different info on the same issue.
The first one said I missed my interview, after explaining that i did not receive any notice or letter, no email or text alert which i signed up for (all other notices were received same way).
I also explained to him that there was no hardcopy letter to appear, neither was my case status updated from the Aug 15, 2016 date.
He then put in an expedited request for action from the NOLA field office.
I called again three days later to follow up, the next Tier 2 officer told me NO such Interview Notice was in my case file.
I am so confused.

What do i do now? Due to work in a different state, I can't schedule an infopass to the NOLA field Office.
Does anyone know if I can go to the nearest field office and ask?

NB: Please if you can view, you can encourage......don't just read, or view....a word of encouragement can help too.
Thanks

[applepro]

I strongly recommended you to get your congressman"woman" involved in this case as long as you never received an update about your interview the update on uscis by itself is enough that you did not receive interview letter
Good luck with your journey
Not a legal advice just my opinion

[sweetadam]

I strongly recommended you to get your congressman"woman" involved in this case as long as you never received an update about your interview the update on uscis by itself is enough that you did not receive interview letter
Good luck with your journey
Not a legal advice just my opinion

I appreciate your candid response, I will start looking into getting the congressman involved.