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Advice needed about E Request

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  • Advice needed about E Request

    Hi, I'm new to this forum, and I don't know if this the correct way to ask this, but I need help about the e-request service. I applied for green card almost a year ago, below are my times

    PD: 10/14/2016

    Biometrics: 11/07/2016

    Case Update: 01/18/2017 "Name was updated"

    I've called USCIS phone number two times and I talked to a level 2 agent. They told me I shouldn't worry about "Name was updated" notification since I haven't changed my name. The second time the agent said the I-485 is taking a year for processing, but my field office (Miami) is currently processing case dated November 9, 2016 as of today September 18th. Now, my question is. Should I make an e-request under this circumstance or I shouldn't worry and still wait?

    Thanks in advance

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