Service Request

[KevNJ]

My mom applied for i-765 and i-131 together in November. On June 12th she received her EAD but not advance parole. The status of her advance parole hasn't updated since November. I called USCIS but the lady on the phone didn't know as to why my mom hadn't received it yet so she transferred me to a level 2 officer. The level 2 officer hadn't a clue either and told me she can do a service request for us. Today I checked the status on egov.uscis.gov and noticed it says: As of June 13, 2018, your inquiry about why your case is taking longer than our processing time, referral number SR **** **** ***, is currently not assigned for processing. What does this mean?

[UScitizenFilingforspouse]

My mom applied for i-765 and i-131 together in November. On June 12th she received her EAD but not advance parole. The status of her advance parole hasn't updated since November. I called USCIS but the lady on the phone didn't know as to why my mom hadn't received it yet so she transferred me to a level 2 officer. The level 2 officer hadn't a clue either and told me she can do a service request for us. Today I checked the status on egov.uscis.gov and noticed it says: As of June 13, 2018, your inquiry about why your case is taking longer than our processing time, referral number SR **** **** ***, is currently not assigned for processing. What does this mean?

It sounds like you called USCIS on June 13th. The level 2 must have created the SR (service request) for you that day. The "currently not assigned for processing" means just that. It has not been assigned to an officer yet. I would not waste time with them and just go straight to your Senator. You're in NJ and have 2 democrats in the Senate. Go with Corey. I sent someone to Menendez and they have not been very helpful.

All the best,

USCFFS

[cali2018]

Cory for sure he is one of the leaders on the last 3 bills. Also massively fought travel ban.

[KevNJ]

Thanks guys!!!