Two USCIS Tools for Case Tracking / Data Does Not Match

[ohmygc]

I just recently found out that USCIS provides 2 tools for tracking your case status:
- www.uscis.gov (which I was always visiting), and
- www.myuscis.gov (the new discovery).

The latter one is being advertised on www.uscis.gov, so both feel like it's the same tool. However they are not the same: you have to register separate account on each of them, and the information you get about your case may differ significantly.

For example, on my I-140 case I have:
- RFE received (on www.uscis.gov)
- Approved (on www.myuscis.gov)

On I-485, I get:
- Card Mailed (www.uscis.gov)
- Interview Scheduled (www.myuscis.gov)

The results are different in the way that it's impossible to tell why one website has more recent information for one case but maintains outdated info for another. Your case may advance to a new state while it won't be reflected on either of the websites if you look at just one of them as a source of truth.

It is clear that if you want a clearest picture about your case you better use both tools. If the information matches on both, that's fine - but if either of them has more details on your case, you could benefit from that.

Just wanted to let you know. Good luck everyone!

[bobm445]

I now have our green card. The whole time the MyUSIS site never updated since case received while the other was pretty accurate.

[Robz13]

The sites are not reliable, one site is saying case received ,while the other site is saying fingerprint fee received and case tracking app is saying something totally different. I know it?s hard but patience is a virtue throughout this entire process.

[ohmygc]

Seems like officers are reporting the status change into different systems and they are not in sync.
So it would make sense to use both to check your status.

[samwool2005]

Tracker

I am trying to try the www.myuscis.com. but I can't see anywhere I can register. I only saw forms etc which even took to junk site..

Pls help

[Daisyx28]

Thank you for thid information! I checked both cites and on one it hasn?t change since the beginning of my process and on myuscis it has the most recent update (Case is ready to be schedule for interview)!

[ohmygc]

Daisyx28, samwool2005 - sorry guys!

It was meant to be https://my.uscis.gov/ . I will edit the original post to provide the correct address.

Thank you for thid information! I checked both cites and on one it hasn?t change since the beginning of my process and on myuscis it has the most recent update (Case is ready to be schedule for interview)!