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Calling USCIS - disconnected after few tries

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  • Calling USCIS - disconnected after few tries

    Hi all,

    I've tried calling USCIS a few times to try and reach a L2 officer. The automated system however keeps saying that they are experiencing high call volumes and I then get disconnected from call.

    Has this happened to others as well? I am wondering if this is a recent development or if they are truly inundated with calls.
    NBC filer
    8/13/2018: Mailed I-130, I-765, I-485 to Chicago (adjusting from J1, married to USC, based in NYC)
    8/16/2018: PD
    8/22/2018: Fingerprint Fee Received
    9/10/2018: Received courtesy I-693 courtesy letter.
    9/24/2018: Biometrics appointment
    9/25/2018: Fingerprint Review Completed
    12/27/2018: Case Ready to Be Scheduled for Interview
    03/01/2019: I-765 update on egov.uscis to "New Card is Produced."
    03/04/2019: I-765 and I-131 updated on myaccount to "Case Was Approved."

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