My GC approved in Dec - No card sent

[yatici]

Hello,
I have two questions regarding my case. I hope I can find some clarity here as I'm getting really confused with the process. I had a petition to transfer to Greencard from H1B through my employer. My case was approved in December 7th 2018 after my interview with a USCIS agent in November 2018. I have received a notice letter as confirmation that my case was approved from USCIS.

When I check my status on the USCIS site my case says:

As of March 26, 2019, we completed our review of your fingerprints and are working on your Form I-485, Application to Register Permanent Residence or Adjust Status, Receipt Number #####, at our National Benefits Center location.

It was in Nebraska Center with same text before this update. So if my case is approved why is it still being reviewed, for so long, for what? I would have thought if it is approved, you print the Welcome package and Greencard and send it. Is it somehow not approved or there is some error for my case?

My second question about traveling. My local USCIS doesn't provide InfoPass interviews or walkins and I would like to travel outside of the country. Can I try to go to a USCIS office in a different city to get the stamp? I'm not sure how much longer I will need to wait to get my Greencard in hand which is getting aggravating.

[Enub4]

Usually people get the approval notice letter a few days before the GC. Maybe a glitch in the system and they didn't sent your GC to the printer.

Have you talked with L2 officer about this? Maybe they can set an appointment for you to get the stamp on your passport too.

[alexk]

Hello

For cases like this, I'm sure if you call them they will book an info pass.

[dharjay]

Hello, yatici
i am also going through kind similar problem yesterday morning my case status changed to NEW CARD IS BEING PRODUCED but then after 3 hours it changed to fingerprint review was completed... as of today the online status is still the same.
But my Uscis online case status login case HISTORY shows that on 03/26/2019 We ordered your new card. It

[dharjay]

Hello, yatici
i am also going through kind similar problem yesterday morning my case status changed to NEW CARD IS BEING PRODUCED but then after 3 hours it changed to fingerprint review was completed... as of today the online status is still the same.
But my Uscis online case status login case HISTORY shows that on 03/26/2019 We ordered your new card. It very confusing!!

[yatici]

Thanks.
I did call them when 90 days passed. They told me they would let me know in 30 days where my Greencard is and confirmed the case is approved. So it wasn't much help since I didn't hear back (will be 30 days in a week and a half). I guess I should call them again and request an InfoPass interview.

[Enub4]

Did you talk with tier 2/level 2 officer? Yes call again.

From what I read the AP is no longer valid when the GC is approved, so you can ask for a passport stamp to travel abroad.