Biometrics not received yet

[pontof]

Any luck with biometrics appointment? I’m still waiting ????

[ophelia83]

I’m also waiting for my biometrics letter... The date on my NOA1 is April 15th. I call L2 on May 31st and they told me that they cannot set up the first appointment, so they proceed with a service request.

Thank you very much for the information. Can I ask what do they mean “they cannot set up the first appointment ? And can I ask what to do to talk to L2 and how can I ask for a service request?

thanks a lot

[ophelia83]

Any luck with biometrics appointment? I’m still waiting ????

Still waiting!!! And have no idea!

[BBurt]

I thought i was the only one. my package was sent may 13 and i receive txt on may 21. on may 27 i receive the 4 letters with the receipt numbers. till this day no biometrics letter yet

[pontof]

Thank you very much for the information. Can I ask what do they mean “they cannot set up the first appointment ? And can I ask what to do to talk to L2 and how can I ask for a service request?

thanks a lot

Hi ophelia83! I’m sorry for such a late response.

1- The L2 officers cannot set the first appointment for biometrics, only reschedule an appointment that has been set by the office that will take care of your case.

2- To talk with a L2 officer, you would have to ask an officer to forward your call. When you call USCIS, you must proceed on the menu choosing between English or Spanish, then 1-2-2. Enter your case number and you will probably be on hold for about 20-30 minutes before an officer answer your call. Usually, I just told the officer that I haven’t received my biometrics letter and that I would like to talk with a L2 officer about what has been going on with my case. I tried three times. I was only successful the first time. The second and the third times my phone call got disconnected and I was very frustrated to try again.

3- I was offered by the L2 officer to open a service request. But I believe than you can just call them and say that you would like to open a service request with the office that will be handling your case.

i hope that I was able to help you!

my best regards

[ophelia83]

Hi ophelia83! I’m sorry for such a late response.

1- The L2 officers cannot set the first appointment for biometrics, only reschedule an appointment that has been set by the office that will take care of your case.

2- To talk with a L2 officer, you would have to ask an officer to forward your call. When you call USCIS, you must proceed on the menu choosing between English or Spanish, then 1-2-2. Enter your case number and you will probably be on hold for about 20-30 minutes before an officer answer your call. Usually, I just told the officer that I haven’t received my biometrics letter and that I would like to talk with a L2 officer about what has been going on with my case. I tried three times. I was only successful the first time. The second and the third times my phone call got disconnected and I was very frustrated to try again.

3- I was offered by the L2 officer to open a service request. But I believe than you can just call them and say that you would like to open a service request with the office that will be handling your case.

i hope that I was able to help you!

my best regards

Thank you so much for the detailed expmanation! Today is the 55 day and We still have not had anything related to biometrics! And it is sort of sad while reading everyone is getting their biometrics super fast.

Any update everyone? Is there anyone on the same boat? How long do we need to wait for biometrics? Some webpages say 60 days but I don’t know.

[Enub4]

ophelia83 if I were in your shoes I'll call an get a L2 officer just to confirm/deny if there is an appointment date. In few rare cases the biometrics letter get lost but L2 officer can see if there is an appointment an even fax a copy so you can go to the appointment.

[ophelia83]

ophelia83 if I were in your shoes I'll call an get a L2 officer just to confirm/deny if there is an appointment date. In few rare cases the biometrics letter get lost but L2 officer can see if there is an appointment an even fax a copy so you can go to the appointment.

Thank you! When we talked to the officer, they told us they don’t see anything scheduled yet. So I don’t know. Itbis a mass- did not get any NOAs except I-130 and I have no idea why I did not get it and we called them- because when I log into my account they say “call us if you don’t get your letters by this time and they told us as long as we have the receipt numbers- we are fine”

[Enub4]

Thank you! When we talked to the officer, they told us they don’t see anything scheduled yet. So I don’t know. Itbis a mass- did not get any NOAs except I-130 and I have no idea why I did not get it and we called them- because when I log into my account they say “call us if you don’t get your letters by this time and they told us as long as we have the receipt numbers- we are fine”

Did you talk with a L2 officer?

Imagine you get your EAD card, and for some reason your case gets delayed for over a year, then you need to renew your EAD, you need to send a copy of your I-485 NOA to not pay for the renewal.

I don't want to alarm you but this is not normal at all. Do your address include an apartment number, maybe there is something missing at the address and your mail delivered somewhere else?

[ophelia83]

Did you talk with a L2 officer?

Imagine you get your EAD card, and for some reason your case gets delayed for over a year, then you need to renew your EAD, you need to send a copy of your I-485 NOA to not pay for the renewal.

I don't want to alarm you but this is not normal at all. Do your address include an apartment number, maybe there is something missing at the address and your mail delivered somewhere else?

I know this is not normal. We talked to an L1 because we did not request to talk to an L2 as we called them on the deadline for not receiving any NOAs. Yes, our address and everything is correct. I am getting informed delivery everyday. I don’t know. We will
call them
this week to see what is going on.

[BBurt]

I havent received anything yet regarding my Biometrics. but i did receive this a couple days ago ...