My wife and I had an interview scheduled 2 days ago so we showed up. Upon having our number called, we were told that they could not do the interview due to our file not having been received. We waited a really long time for this so to hear this really, really devastated us. We're wondering what we can do right now to expedite the rescheduling process.
It's also important to note that this week we went through a pretty nasty snow storm so I'm wondering if the IO officer just called in sick and they used the "file not received" as an excuse. Anyone have experience with this? Any tips on what we can do? We literally had to push off 3 months of planning that was contingent on this interview. We're desperate to get the rescheduling done ASAP and not have to wait months.
Please help...
It's also important to note that this week we went through a pretty nasty snow storm so I'm wondering if the IO officer just called in sick and they used the "file not received" as an excuse. Anyone have experience with this? Any tips on what we can do? We literally had to push off 3 months of planning that was contingent on this interview. We're desperate to get the rescheduling done ASAP and not have to wait months.
Please help...
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