Today when we chat with live agent through EMMA, we got the following response:
Thank you for your patience. In regards to your case, it is still within the normal processing time. You can get an idea of how long it will take to process your case from the processing timetable available on our website at egov.uscis.gov/processing-times. If your case is not processed during the processing times listed, please go to our website and file an electronic inquiry to notify USCIS that your case is outside normal processing time. This option is available 2 4 hours a day. If this option does not meet your needs, you may call the USCIS Contact Center and speak with a representative during business hours. For the I - 4 8 5 the case was received on 1 0 / 2 6 / 2 0 2 0 and cases are currently being worked on from 0 1 / 1 5 / 2 0 1 7. This application is one of the longer applications and will take some time to process. The I- 7 6 5 has about 5 months left and the I - 1 3 1 is technically outside of the processing times, but since you applied for a combo card, you would need to wait for the processing of the 7 6 5 as well since the card cannot be produced without the other component also finishing.
Very depressing and frustrating!
Thank you for your patience. In regards to your case, it is still within the normal processing time. You can get an idea of how long it will take to process your case from the processing timetable available on our website at egov.uscis.gov/processing-times. If your case is not processed during the processing times listed, please go to our website and file an electronic inquiry to notify USCIS that your case is outside normal processing time. This option is available 2 4 hours a day. If this option does not meet your needs, you may call the USCIS Contact Center and speak with a representative during business hours. For the I - 4 8 5 the case was received on 1 0 / 2 6 / 2 0 2 0 and cases are currently being worked on from 0 1 / 1 5 / 2 0 1 7. This application is one of the longer applications and will take some time to process. The I- 7 6 5 has about 5 months left and the I - 1 3 1 is technically outside of the processing times, but since you applied for a combo card, you would need to wait for the processing of the 7 6 5 as well since the card cannot be produced without the other component also finishing.
Very depressing and frustrating!
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