HELP NEEDED PLEASE Request for Evidence Arrival and Departure Record

[RIRI]

My mom was here in the U.S. in 2017 and she left the states before her visa expires and she comes back last year and I had to apply Green card for her and I-485, I sent all the forms and I just received a Request for Evidence letter asking for Arrival and Departure Record for her 2017 visit. I checked the I-94 website and no record for the departure only arrival.

I need help regarding this situation. Where can I get this record?

[SanActinidia]

The only thing that I can think of is getting a copy of her boarding pass from the airline that she departed with.

[twisted-pixel]

the I-94 site will only give arrivals (as you've noticed). In the past I have supplied receipts showing flight details as evidence of travel.

[scientist2016]

USA only tracks arrivals. For evidence of departure, things like airline tickets, boarding pass and arrival stamps from the other country.

[RIRI]

the I-94 site will only give arrivals (as you've noticed). In the past I have supplied receipts showing flight details as evidence of travel.

Thank you for your answer, Unfortunately I don't have the flight receipt. Any other options?

[Nimbus2000]

There is an option to print the travel history in the i-94 site. It logs the departure date as well as the arrival date and location. Its right there alongside get most recent I-94. Did you try that?

[newacct]

I don't understand why they would want a previous stay's I-94, as AOS in the Immediate Relative category does not require that the person maintained status. Perhaps they want to know the I-94 end date to determine whether she accrued unlawful presence for the purpose of the unlawful presence ban. If she didn't save a copy of her I-94 during that stay, it's hard to get it now since she already left after that stay. The travel history will not show the I-94 end date. She might have to make an FOIA request for her previous I-94 records.