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Take a different Air India flight from DELHI to another city instead of MUMBAI

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  • Take a different Air India flight from DELHI to another city instead of MUMBAI

    Hi,

    My parents came to US on Air India flight from Mumbai -> Delhi -> Chicago and their immigration was done in Mumbai. Right now there return flight is booked in the same manner, i.e. Chicago -> Delhi -> Mumbai from Air India. However now they have to go to Pune instead of Mumbai, so I am thinking of booking a separate flight from Delhi to Pune as cancellation charges are higher than separate booking from Delhi to Pune.
    I checked with Air India and they are telling me that you can't do that without cancelling the flight from Delhi to Mumbai and there will be immigration issues and they won't be allowed to board another domestic flight from Delhi.

    I checked that there immigration will happen in Delhi as that is port of entry in India, so there shouldn't be any issues in boarding another domestic flight from delhi.

    Did anyone has experience or faced such situation?

    Thanks!

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