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immigrant visa interview missed

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  • immigrant visa interview missed

    Hello
    I applied for my parents immigrant visa n their cases were completed at nvc. My father contacted embassy in riyadh for further info but they said wait for us to contact you. Today i called nvc n they told me they had their interview on 4th of nov. I told them me or my parents werw never contacted about it. They asked me to contact the embassy in riyadh.
    What to expect now? Has anyone met such situation? Need advice please help what should we do now? I havw no idea what has happened we provided them with two email addresses but none received any email.

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