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Can't contact the NVC

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  • Can't contact the NVC

    I am going through the green card process for the 2nd time now for another stepchild. It's been 3 years since the first one. With the first one, my emails would always be answered within a few days and I could get someone on the phone though I might have to wait on hold for a while.

    Now, it's been over two weeks since I sent an email with a time-sensitive question and still no response (I have checked my spam mail). Every time I try to call, it says they are busy call back later.

    What's the secret here?

  • #2
    Try Calling between 7A-9A or 3P-4PM ET Time.

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