Originally posted by IR5user
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2nd mistake was saying "yes" to the below question
Have you filed an immigration-related application or petition and have not yet received a decision notice, card, or document?
Answer should be "No"
After all these mistakes finally what i did is created two different USCIS account for each of them (use their email ID, it has to be two different email), You need their "A" number and Case number. "A" number you received with their interview email. After you logged in, you need to verify your identity with some questioner. Once you complete all these you will see "My Account" tab on the top left corner from there you click on Profile and there you will see link for AR11, click on that and follow.
If you do not want to file online, you can directly download AR11 form and send that physical copy to the address mentioned in that form.
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