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IR5 Appointment At US Embassy and profile issues - Some urgent hep needed

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  • IR5 Appointment At US Embassy and profile issues - Some urgent hep needed

    Hello -

    After a long wait, I finally got an appointment for my mother at USA Mumbai Embassy for her IR5 Interview. I am US Citizen and have sponsored my mother.

    I have two questions

    1 - My mother cannot go for interview on date as they have sent Dec 10th and we will need to reschedule unfortunately. How quickly can I get a new date if anyone has any experience with how much time they are taking these days or is there anyway I can do this?

    2- I tried to register her on portal at https://www.ustraveldocs.com/ as per the instructions but am getting a profile error as it says her profile exists under a different email address. We don't have access to that email address anymore. I therefore send a message to them using the left side of menu as instructed but have not heard back. Therefore I am not able to register and not sent them a email. Does anyone have experience with this ? How long do I need to wait for them so that I can correct the profile and register her for interview rescheduling.

    Much appreciate any guidance here.

    Regards
    Tony​












  • #2
    Does anyone have any idea? Thank you!

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