How to reschedule the GC interview for my parents

[samruti]

My parents had their GC interview at Mumbai Consulate on Feb 8th 2023. But they were unable to make the appointment as my dad was recovering from a heart bypass surgery.
Knowing that parents wouldn't be able to make the interview, i did not book the VAC appointment for them.

Can someone help me with how to proceed with the rescheduling of the interview. Which of the following visa category should i choose to start the process:


Any help would be greatly appreciated!

[WanderKid]

I am looking for same information. Were you able to find this out?

[samruti]

Hi there,

First and foremost thing is that you can reschedule both appointments (VAC and Consular Interview) from your parents' profile on https://www.ustraveldocs.com/in/en only after the appointment date has passed.
Steps to perform:
1. Create a profile for your parents at https://www.ustraveldocs.com/in/en
2. Then once the original interview date passes, create a support request by emailing at [email protected].
3. You will get a response from the support team in a day or 2 with the instructions to follow.
4. Follow the instructions choosing "All Immigrant or Diversity Visas" on the Visa Category page. You might not see the option to select "Yes" for Category-3 on step 7 (I didn't see this option).
5. If you don't see the above option, then please stop there and don't resume. If you resume, you will only be able to make the VAC appointment. It won't even give you the option to make the Consular appointment.
6. Send a new email to [email protected] explaining your issue (missing category-3 option). Call the support team the same day and they will be able to help you out fix the issue.

I had a lot of hiccups. Every time I'd send a support email they would link it to my very first case(request to reschedule email) and close the case. I had to re-create a lot of support tickets. If your lucky and find a good representative it won't be that painful.

And if you find the option to select "Yes" for Category-3 on step #7, then it will be a breeze for you.
Please do let me know if you have any more questions. Will be more than happy to help!

Good luck!

[WanderKid]

Thank you so much for the reply. Will follow the process and report here how it goes

[JoJe]

Hi,
How long is the typical delay if we have to reschedule a new consular interview date for green card (IR1).

Thanks.

[sriharshareddy]

WanderKid just checking are you able to reschedule the immigrant visa for your parents. I am in the same boat. Can you please let me know what exact steps you followed. I am having hard time to reschedule