BLS returned my application without returning FEES --- Worried too much. HELP

[vp_can]

I submitted OCI application on 2nd Aug 2013 via mail to WASHINGTON DC for myself and my baby. We both are US Citizens. BLS did not process the application until late last week. BLS returned the application back on 15th August 2013 in UPS envelope that I sent with my package. There is a note with extremely bad hand-writing that they need Kid's Dad's details.

Its mentioned on their website that they only need both parents documents if only applying for a minor. I applied as a family. My husband is Indian Citizen and Permanent resident of USA.

I am too much worried as BLS cashed the check that I sent with application. I confirmed today with Bank that BLS cashed the check on 19-August-2013 (yesterday !!!!) whereas they returned my application on 15th August 2013 !!!!

I made several calls to Customer service and those guys are of no help. They have no idea what is happening or happened with my application. I am totally pissed off with BLS MORONS. Why are they in business ? Their website does not indicate clearly what all documents they need. Their requirements list is very misleading.

Members, please guide me what to do. Whom to contact in WASHINGTON DC office ? BLS took away $565.40.. Do I need to send the check again with additional documents they need ?

Please help me.

- Rashmi

[immihelp]

They are in business because they are monopoly. They don't have to provide good service to you.

Your only option is to keep contacting them and get it clarified.

[Meribaat]

I submitted OCI application on 2nd Aug 2013 via mail to WASHINGTON DC for myself and my baby. We both are US Citizens. BLS did not process the application until late last week. BLS returned the application back on 15th August 2013 in UPS envelope that I sent with my package. There is a note with extremely bad hand-writing that they need Kid's Dad's details.

Its mentioned on their website that they only need both parents documents if only applying for a minor. I applied as a family. My husband is Indian Citizen and Permanent resident of USA.

I am too much worried as BLS cashed the check that I sent with application. I confirmed today with Bank that BLS cashed the check on 19-August-2013 (yesterday !!!!) whereas they returned my application on 15th August 2013 !!!!

I made several calls to Customer service and those guys are of no help. They have no idea what is happening or happened with my application. I am totally pissed off with BLS MORONS. Why are they in business ? Their website does not indicate clearly what all documents they need. Their requirements list is very misleading.

Members, please guide me what to do. Whom to contact in WASHINGTON DC office ? BLS took away $565.40.. Do I need to send the check again with additional documents they need ?

Please help me.

- Rashmi

I completely agree with your experience. I also underwent the same experience. My OCI application with other documents returned in my prepaid envelope with a requirement scribbled ( like a doctor's handwriting!] asking for renunciation certificate. Although I sent a copy of the page of my Indian Passport (Last held) where clearly "cancelled as the holder acquired US citizenship" stamp is marked and according to the webpage of OCI(Adult) requirements any of the following: Copy of the passport or copy of renunciation certificate. But they insisted for the certificate or deemed certificate with $30 fee. I have sent in again but no status info.

BLS staff in Washington DC are not adequately trained and have poor performance. They ask for more documents than what is listed in their website.
When I went in person, I was handed a copy of check list which is different than those of their BLS website. Few days ago, only 1 copy was needed and now I see 2 copies of documents are required. It's like weather channel or stock market. Good luck.