CKGS-Houston- MyAccount -"Information requested does not matchup with criteria."

[manoharam]

CKGS-Houston- MyAccount returns -"Information requested does not matchup with criteria." even though the values are valid.
I cannot print the bar code which is suggested without accessing myaccount.
Iam struck at this stage since a week, CKGS not responding to emails or no response from feedback window.
Can anyone help if you faced this issue?

[farazs1]

I am having the same issue. Why is this process so difficult?

Have you found any contact number?

[manoharam]

I sent an email , no luck.