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How shall we be in touch with France embassy for Visa application status?

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  • How shall we be in touch with France embassy for Visa application status?

    Dear All,

    Myself and wife applied for a France visa in April 15th through VFS Global. Since then on the VFS tracking it says - "your visa application submitted at the embassy on 17 April 2018". and nothing much.

    We called up VFS multiple times and the only response is -- application is with the embassy and only they know the status.

    Embassy has only one email id to contact and again we did sent many emails and we didn't receive any response from them either(except one automated response). The passport(s) are with the embassy for the last two months.

    How do we approach now and know the application status or worst case get our passport back at least.

    Its been two months now and we have no clue on whats happening. No status, no response, no contact numbers its wired on how they work.

    Thanks

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