Paid IV Application Processing Fees, but NVC rejecting that they didn't receive the f

[navkaran2416]

Hi..I filled for spouse visa as permanent resident for my husband back in april, 2014.

In June 2015, I paid the AOS fee which is $120 and was sucessfull. After that, I paid the IV processing fee of $325 back in august 2015 and that was rejected by nvc.

Later in september 2015, I paid that fee again and the amount was deducted from my bank account, but when I checked with nvc, they told me that they haven't received any payment. They told me to drop an email to [email protected] with all the details and bank statements. I did that and received an email from nvc that they will review this matter and will fix it in 45 days. Now, its over 45 days, And I called NVC again and they again told me that they haven't been able to track that transaction and they have not received any payment. I checked with my bank also, and they tracked the transaction that they money went into NVC's bank account. I am so confunsed that Should I make the payment again or .....because that money is already gone from my account and the worst case is that my case is stuck because of this issue from last 6 months..



Please help me with this issue...

Thanks a lot!!!

[rayb]

Your copy (included with your message) of the payment history shows the $325 as paid. If the NVC page shows a "paid" status, why are you asking NVC staff directly if it is paid?

I think it is possible that NVC staff with whom you talk are not aware that the transaction has been completed.

--Ray B

Hi..I filled for spouse visa as permanent resident for my husband back in april, 2014.

In June 2015, I paid the AOS fee which is $120 and was sucessfull. After that, I paid the IV processing fee of $325 back in august 2015 and that was rejected by nvc.

Later in september 2015, I paid that fee again and the amount was deducted from my bank account, but when I checked with nvc, they told me that they haven't received any payment. They told me to drop an email to [email protected] with all the details and bank statements. I did that and received an email from nvc that they will review this matter and will fix it in 45 days. Now, its over 45 days, And I called NVC again and they again told me that they haven't been able to track that transaction and they have not received any payment. I checked with my bank also, and they tracked the transaction that they money went into NVC's bank account. I am so confunsed that Should I make the payment again or .....because that money is already gone from my account and the worst case is that my case is stuck because of this issue from last 6 months..



Please help me with this issue...

Thanks a lot!!!