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My travel gov log in problems

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  • My travel gov log in problems

    Good morning. I’m not sure if this is the proper section of the forum so I apologize in advance if it isn’t!

    I am trying to get a CRBA for my son who was born in Canada (mother is american)

    i am having trouble logging in to this website:

    Create a MyTravelGov account to apply for an electronic Consular Report of Birth Abroad (eCRBA).


    is anyone else having this issue? When I try to log in it says
    “ The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.[12:12:38]”

    This has been happening for 2 days now


    thank you for your time!

  • #2
    I don't currently use that website and therefore don't know if it is or isn't working.

    However, there are lots of support numbers you can call listed here:
    Information on how to contact the U.S. passport office if you have questions, need to make an appointment, or give us feedback about your experience applying for a passport.


    There is also an online form you can fill in to get help with website-specific issues listed here:
    Please complete this form only if you want to report a technical issue using this website. This form is not for customer service issues or questions. If you have a question about passports, overseas citizen services, or visas, go to our Contacts page for more information.

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