Harder to file N-400 online?

[robec]

Hi there! Time to start my naturalization journey. I figured it would be easiest to do online... BUT. The online uploading is giving me so much trouble! Is this a glitch and I should try again later, or is this normal? I keep on getting "unable to upload, please try again later" or "document has non-english letters in it, unable to upload" (duh, its translated from a different language and the original is included?).
I have been at this for an hour and have only been able to upload two documents. Anyone else have this problem? Should I just go ahead and file it in paper version?

[okccanary]

what kind of file are you uploading? have you tried it as a pdf?

[robec]

what kind of file are you uploading? have you tried it as a pdf?

they are PDFs and well within the maximum size. I'm frustrated!!

[Bobbi_Smith]

Did you find a solution? I'm having issues adding my images as PDFs in their own categories. Are you uploading everything individually?

[robec]

Did you find a solution? I'm having issues adding my images as PDFs in their own categories. Are you uploading everything individually?

I tried again a few days after I was having issues and then everything went through just fine. It looked like it was simply a glitch on the USCIS website.