I am working on my H1B extension application. I am basically following steps from here - http://www.ustraveldocs.com/in/in-niv-visarenew.asp
To pay my visa fee I am supposed to login here: https://cgifederal.secure.force.com/...&country=India
The site asks for username / password which I don't remember. (I don't even remember if I had created profile 3 years back for original H1B filing but I am assuming I must have).
If I reset my password using my email, I am not getting new password emails.
Should I just create a new profile or call their service center?
To pay my visa fee I am supposed to login here: https://cgifederal.secure.force.com/...&country=India
The site asks for username / password which I don't remember. (I don't even remember if I had created profile 3 years back for original H1B filing but I am assuming I must have).
If I reset my password using my email, I am not getting new password emails.
Should I just create a new profile or call their service center?