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H1B Drop Box - Passport status not updated even after a month

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  • H1B Drop Box - Passport status not updated even after a month

    Hi All

    I attended my H1B Dropbox in Delhi on 09-March-2022. The passport status has not been updated since then. It still shows "Your passport is still with the US Embassy/Consulate" with no detailed status message.

    There has been no response to the support email - [email protected] despite multiple attempts.

    Did anyone had gone through the same experience? Do we have a contact customer care number? I have tried the IVR number but it does not help.

    Any leads will be helpful.

    Regards,
    Raj

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