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Nexus application denied - Process to review a negative decision regarding Nexus ?
Hi,
My friend is a Canadian citizen and he applied in 2014 and 2015 for the Nexus Program.
Both times, his application were denied.
The motives for the denials were not detailed at all ("Other - you do not meet the program eligibility requirements).
He wrote afterwards to the CBP Ombudsman, to no avail.
I would like to know if there is a process to review a negative decision regarding a Nexus application ?
Right now we are in the dark about why he was refused.
We think it is because his fingerprints were once taken and are probably still in the system. Do you know how to remove someone's fingerprints from the CBP system?
Thank you for your help !
My friend is a Canadian citizen and he applied in 2014 and 2015 for the Nexus Program.
Both times, his application were denied.
The motives for the denials were not detailed at all ("Other - you do not meet the program eligibility requirements).
He wrote afterwards to the CBP Ombudsman, to no avail.
I would like to know if there is a process to review a negative decision regarding a Nexus application ?
Right now we are in the dark about why he was refused.
We think it is because his fingerprints were once taken and are probably still in the system. Do you know how to remove someone's fingerprints from the CBP system?
Thank you for your help !
