we failed to send 1 document to nvc.

[barrrryyyy]

We have mailed the DS-230 form but we were told that we failed to send our NBI Clearances. should we start all over again and send everything again? or just mail them the NBI clearance. can we use private couriers such as FedEx?

TIA!

-EDITED

they said we failed to answer #30 of DS-230 part 1. now should we start all over again?

[BeenThereDoneThat]

Whenever anything is missing/incomplete, they should send you a letter telling you what you need to do (and that would normally just be supplying the missing items).