Hi all,
I have my check in and savings a/c with Bank of america. I am trying to get bank statement but still did not receive it.
First time when i went to BOA they had given me one toll free no. and they also told that such statement cannot be issued from branch. I talked to customer care person on that toll free no. and he has created request for statment. After 10 days i receive a letter saying they can not issue such letter and i have to go to bank branch. When i took that letter to branch they have filled one form 'Request for Verification of Account' and faxed to some no. They told me i wll receive letter within 7/10 working days. Still i did not receive any letter and when i contacted bank again they told me that they filled wrong form and now they are sending another request and i have to wait for another 7/10 days.
Did anybody receive such letter from BOA? Any idea which form we should exactly ask for? Is it really thru toll free no. only or can we get from branch or main branch?? Is there any way to track this? I asked them and they told they can not track this request. Very few days are left out for my in-law's interview call (16th June) and i am bit worried about this.
Pl. advice / share your experience.
Thanks.
I have my check in and savings a/c with Bank of america. I am trying to get bank statement but still did not receive it.
First time when i went to BOA they had given me one toll free no. and they also told that such statement cannot be issued from branch. I talked to customer care person on that toll free no. and he has created request for statment. After 10 days i receive a letter saying they can not issue such letter and i have to go to bank branch. When i took that letter to branch they have filled one form 'Request for Verification of Account' and faxed to some no. They told me i wll receive letter within 7/10 working days. Still i did not receive any letter and when i contacted bank again they told me that they filled wrong form and now they are sending another request and i have to wait for another 7/10 days.
Did anybody receive such letter from BOA? Any idea which form we should exactly ask for? Is it really thru toll free no. only or can we get from branch or main branch?? Is there any way to track this? I asked them and they told they can not track this request. Very few days are left out for my in-law's interview call (16th June) and i am bit worried about this.
Pl. advice / share your experience.
Thanks.
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