My parents got a visitors visa in 2011 since then they visited US three times 2013,2015,2016 never overstayed or committed any crime. They applied for new visa since the previous one expired at end of 2016. They appeared for their interview at US consulate in Karachi, Pakistan on April 21st 2017. At the end of interview I/O said we need to do some administrative processing on your case and you will be notified in 60 days. He kept their passports. My parents waited and waited and waited but no news came from consulate. Its now almost a year we tried to contact the embassy several time during this period and sent emails but every time get a reply that 'your case is undergoing necessary administrative processing we appreciate your patience'. This is so frustrating.
I am wondering what are my options here since sending emails is not working we are not getting any information out of that process just a template reply. Any suggestions/advice are welcome.
I am wondering what are my options here since sending emails is not working we are not getting any information out of that process just a template reply. Any suggestions/advice are welcome.
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