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Urgent help needed: B2 Visa approved in interview, refused online status

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  • Urgent help needed: B2 Visa approved in interview, refused online status

    Hi All,

    We are having a medical emergency in the family for which I applied for my mother's B2 visa under Medical needs. The emergency reason was approved and she went through interview and biometrics. After interview, the VO said ' you will get your visa in one week and also handed a letter that says ' Your Visa and passport will reach you at the address you mentioned in the application'

    When the letter and VO orally said , VISA we were confident that it is approved.

    But today after 7 business days from admin processing the status changed to refused ! I am shocked and depressed on what happened.

    Any idea how can this even happen. Any pointers on what can be our next steps ?

    Your inputs are greatly appreciated.

    Regards,
    Kay

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