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DS-160 form issue

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  • DS-160 form issue

    Hi,

    Please provide me an answer for my below DS-160 form issue:

    i) I have Started a New Application to create a DS-160 form
    ii) I have noted down my ApplicationID and security question as well.
    iii) In the Personal Details section, I have given my Personal details. When I clicked on the 'Next' button, the page redirected to Session Timed Out page
    iv) When I have provided the correct ApplicationID, Surname, Date of Birth and Security answer, I get an error message saying 'Surname does not match', 'Year of birth does not match'
    v) I do not know why it redirected to Session timed out page, even though the page is not idle for 20mins

    I hope my application data is not saved.

    Can I Start with a new application?

    Can we have multiple DS-160 applications unless and until they are submitted?

    Please reply me as soon as possible
    Immihelp Support
    No legal advice. Use at your own risk.

    Visa and Greencard Tracker

    Visitor Medical Insurance for your visiting relatives.

  • #2
    Just start the new application.
    Immihelp Support
    No legal advice. Use at your own risk.

    Visa and Greencard Tracker

    Visitor Medical Insurance for your visiting relatives.

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