usvisasscheduling for chennai stuck at loading screen for dropoff

[palla1020]

All, I went to the travel agent in chennai, gave my creds and all details including ds160, previous visa, fee receipt etc, they were able to schedule drop box appointment for me. I mean it works for them. I have no idea why it didn't work for me. I been trying since 7/31 with 2 different macbooks no luck and didnt get any response to my 2nd and 3rd support tickets. hope this helps!

Can we please get the agent's contact as well if possible? I really want to schedule the dropbox dates for parents asap. Also, appreciate if you can share any other pointers to avoid that loading error.
Thanks!

[sharadiise]

I am also facing same issue. Any luck?

[sunnyv01]

problem solved: as long as you are sure you come under interview waiver:

check above 80 years, check I have valid visa, and then it works

[dchopp1]

Same issue here with me as well. Not able to go past the "loading..." page.
sunnyv01 would it cause any issue later if above 80 years and valid visa is checked yes? Are our responses recorded checked later when issuing the visa?

[dchopp1]

problem solved: as long as you are sure you come under interview waiver:

check above 80 years, check I have valid visa, and then it works

would it cause any issue later if above 80 years and valid visa is checked yes? Are our responses recorded checked later when issuing the visa?

[cool2957]

Great !!! Thats good to know, but i believe it will make trouble when you actually go for drop-off. This wrong entry of data may cause problem. Did you already got your Visa after choosing all the info ? The VFS FAQ clearly says , dont choose any wrong information !

[dchopp1]

Great !!! Thats good to know, but i believe it will make trouble when you actually go for drop-off. This wrong entry of data may cause problem. Did you already got your Visa after choosing all the info ?

I have the same question.
Any luck with VFS payment? Which payment method is preferred? My friend was trying VFS UPI, gets a message "payment was not successful". Same with VFS credit/debit card. Please let me know.

[dchopp1]

If I am following sunnyv01 instructions, I get pass the page and go to the payment page. Now, I am stuck here. What ever option I select (VFS UPI, VFS EFT, VFS credit/debit), I get the following message:

We regret to inform you that your online payment transaction could not be completed successfully.

Any luck ?

[sunnyv01]

would it cause any issue later if above 80 years and valid visa is checked yes? Are our responses recorded checked later when issuing the visa?

This didnt cause any problems. I was able to drop off and my visa is issued now

Re: payment I used a debit card, you get an immediate receipt number. it was straightforward

[helloaman]

Response from the Visa service desk to a ticket I had raised

Dear Applicant:

Thank you for writing to the U.S. Visa Service Desk.

We understand that you are receiving an ""Error"" while attempting to schedule an appointment.

In response to your question, please delete the cookies and caches (under ""Tools"" - ""Internet options"") and update to the latest version of ''JAVA'' software. Please contact your internet provider, for further assistance.

We request you to kindly wait and try again later as our internal team is working to fix these errors.

We hope this information is helpful to you.

Sincerely,
U.S. Visa Service Desk.

[fhasan]

This didnt cause any problems. I was able to drop off and my visa is issued now

Re: payment I used a debit card, you get an immediate receipt number. it was straightforward

Wow, I mean with in 3 days your visa is also issued. That's wonderful and super quick. I am still at "Loading... Drop-Off". How old are you if you don't mind?

[sunnyv01]

Moderator please remove fhasan's toxic post.. just trying to help people here. I posted the solution after I got the visa issued

[gbird]

Did anyone have any luck with this situation?
I received the same messages from the support team when I asked about the website not proceeding from "loading.. drop off".

[saiece45]

Is it 100% okay to use above 80 years to get into that screen. I am trying to book for my parents and I don't want them to land in any trouble and sent back. The customer help desk is pathetic. It is the regular cookie, update Java and not sure why they are asking to contact the internet service provider.
Trying for past 20 days....

[B1in2023]

We are getting the same issue, and been like this since 10 days. No response to my ticket and the customer service is not picking my calls. Really stuck and this is very disappointing.