How to make profile changes for new US visa scheduling portal

[charleseverhart219]

You should continue trying to contact the support team since only they can make changes linked to your passport ID. Keep emailing them regularly and clearly explain your issue each time, including your passport number, incorrect name, and the correct one. You can also try using the help or contact form directly on the portal if available. Avoid creating multiple profiles, as the system blocks duplicates linked to the same passport. Be patient and persistent, as support replies can be slow but are your only way to fix the issue.