Passport hasn't received after interview

[skchinta]

My parents appreared for interview on 3/31, after officer asked few questions, the office told them that they will receive their passports with in a week. My mother did received her passport in 5 days with VISA stamp but my father didn't get his passport yet. Even VFS hasn't received his passport for delivery.

When we tracked the passport, the message says 'Your Passport is under process at U.S Embassy/Consulate if your Visa has been approved.'

I thought my parents will get the password with in 1 week (working days). Can someone interpret passport track message and also anyone have similar experience and what steps followed/to be follow.

Thanks,
SKC

[ramabalaji]

Some times it happens due to administration process. It must have got stuck due to name check or your dad must be working in defence. Please be patient.