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status of tourist visa extension

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  • status of tourist visa extension

    Hi,
    My mother holds 10 years multiple entry visa.After 5 months of her arrival we have applied for 3 months of extension and we got receipt for extension request.I used to check the status online.We have shifted to new address and when I checked on line there was message ' the post office returned our last written notice on this case as undeliverable'.I have immediately called USCIS and updated the new address.My mother had returned back to India.
    When I check the status it still shows ' the post office returned our last written notice on this case as undeliverable'.
    I want to know the status of the request for extension.How should I proceed further??
    Thanks and Regards,
    Suresh

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