ICICI lombard insurance

[naganirban]

Hi,
I got the information that ICICI lombard used to be bad when it was affliated with coris but has now improved after t severed it's ties with coris. Could someone confirm if it is true.
Also, the doctor list will be provided by customer care, in case of need. Does somebody have experience with this process.
Thanks in advance
Anirban

[insubuy]

It is still better to buy insurance from US company.
Read https://www.insubuy.com/forum/showthread.php?t=25333

Worth noting points about ICICI Lomard:
* It is a fixed coverage plan for ages 56 and above. It is not comprehensive coverage.
https://www.insubuy.com/guide/terms.jsp?section=fixed
https://www.insubuy.com/guide/terms....=comprehensive

* You have to call people in New Delhi every time you want to go to Dr and deal with them over there.

* If they have any associated Drs, ask them which PPO it participates in. And call that doctor to see whether he/she participates in that PPO or not.
Otherwise, anyone can give doctor list by looking at places like Yahoo yellow pages. That does not necessarily mean the doctor will accept the insurance, bill the insurance company directly and charge you the network negotiated fee. For all that, the doctor must be contracted with the insurance company.

[vinaygg]

harrasment-Cheating

I have called many times on phone,no response for email.I am sending this again and again.I am submitting this complaint to india's leading web sites.
----- Original Message -----
From: [email protected]
To: [email protected]
Sent: Monday, July 10, 2006 2:44 PM
Subject: HARRASMENT Re: RE:'ICICILom=001-188-902' RE:'ICICICARE=018-851-468' i got cheated-Complaint


I am sending on other email id.I allready called two times from patiala to bombay for about 20 minutes.I feel so much cheated.Despite Emails and phone calls no response fromyou till date.

first time they said System has problem.Second time they said they are not able to solve the problem on phone and asked me to write email.

i emailed so many times,and till date only one response that policy will be cancelled in 7 days.

I want to ask why i have beed issued policy?

the answer i get that you have given approval on phone but i never gave any such approval.

Now i give you 7 days to look into the matter.If you prove that i have given approval on phone i will donate Rs 100000 (one lac) to the ICICI Lombard.

Give me a phone number to talk to senior Person .
I will make 10000 calls to your company at my own expenses.
But i will not let you simply say "sorry".

Vinay

----- Original Message -----
From: [email protected]
To: CustomerSupport
Sent: Monday, July 10, 2006 2:03 PM
Subject: HARRASMENT Re: RE:'ICICILom=001-188-902' RE:'ICICICARE=018-851-468' i got cheated-Complaint


Sir,
I want to know how you have given live insurance without getting approval from me.I never gave approval on phone.I feel i get cheated.

i get two letters by post saying that "a purchase against your credit cardno ... converted to equated monthly installment" for a total sum of RS.11040.

I called two times on customer care.

Yes recently i get call from ICICI insurance persons,I never agreed to them for insurance.How can u do this without my approval.This is very serious.

How can u insure a person without taking his consent.

I feel really bad . I feel cheated.

When i asked them to cancel it they gave me two numbers of my complaint

1. 1186939
2. 1186942

Now i want to cancel my credit card. I asked them to cancel it but they said i cannot till issue resolved.I am patient of blood pressure. I am harrasad by you people for nothing wrong i have done. You cannot compell a person to take a medical family policy.How can u issue a policy automatically.I feel that who so ever has done this is bad.I Have two policies allready of Rs 3 lac with ICICI.I was thinking if this kind of harrasment you will give to people,you should remove your logo"we value your relationship with icici bank".

Still i am confused.At first i thought some one misused my credit card.The letter i get donot show its for insurance policy.You donot know how much i feel harrasad.

I am not a big man,but a ordinary customer.If you cheat people like this ,this is very bad.

I have allready called 2 times on customer care from patiala to chandigargh for 30 minutes.Once they said system is not working.Do you think i am free here and have no work to do.
Secondly your company is so big and if after writing this letter you people donot look into matter only God will hear me.If you want i can donate this money to you,but donot atleast cheat.Show me approval i gave.

Without any approval i have been issued insurance policy.Its allready 3 days and no call from your side.I am very worried I donot know how you handle so much customers complaint.Without any information how can you issue a policy to customer.

You are harrassing me,No doubt you will cancel policies in 7 days but what about mental harrasment to me. I am a teacher ,i thought ICICI bank is a good bank now i see how good you people are.

It was my mistake that i have taken credit card of ICICI bank and taken policies of ICICI prudential,and also i will advise all my students and teacher not to opt any policy or credit card of ICICI bank.

I am writing all this out of harrasement i feel.I know for such a big bank loosing one customer is no harm to you.

And i thank you so much for giving me this oppurtunity well in time,otherwise it may be late.Now for life i swear i will not take any policy of ICICI.

Tommorow i am giving complaint in news paper and will go to consumer court also as you are not able to solve my problem.


Vinay Garg

ph 9815611999
----- Original Message -----
From: CustomerSupport
To: Vinay Garg
Sent: Wednesday, July 26, 2006 12:56 AM
Subject: RE:'ICICILom=001-188-902' RE:'ICICICARE=018-851-468' i got cheated-Complaint



Dear Sir,

Greetings from ICICI Lombard

This is with reference to your mail dated July 25, 2006, we wish to appraise your request for Personal accident policy cancellation would be processed in the next 7 working days.

If you need any further assistance, please feel free to write to us and we will be glad to assist you.

Assuring you of best services always

Customer Support Team

ICICI Lombard General Insurance Limited.


-----Original Message-----
From: ICICI Bank Customer Care ([email protected])
Date: Tuesday, July 25, 2006 03:39 PM
To: [email protected] ([email protected])
Cc: [email protected] ([email protected])
Subject: RE:'ICICICARE=018-851-468' i got cheated-Complaint


Dear team,

Please assist.

Dear Mr. Garg,

As per our telephonic conversation, we have forwarded your request to the department concerned.

Regards,

Pavan Kumar


-----Original Message-----
From: [email protected] ([email protected])
Date: Monday, July 24, 2006 11:09 PM
To: [email protected] ([email protected])
Subject: i got cheated-Complaint

Sir,

i get two letters by post saying that "a purchase against your credit cardno ... converted to equated monthly installment" for a total sum of RS.11040.

I called two times on customer care.

Yes recently i get call from ICICI insurance persons,I never agreed to them for insurance.How can u do this without my approval.This is very serious.

How can u insure a person without taking his consent.

I feel really bad . I feel cheated.

When i asked them to cancel it they gave me two numbers of my complaint

1. 1186939
2. 1186942

Now i want to cancel my credit card. I asked them to cancel it but they said i cannot till issue resolved.I am patient of blood pressure. I am harrasad by you people for nothing wrong i have done. You cannot compell a person to take a medical family policy.How can u issue a policy automatically.I feel that who so ever has done this is bad.I Have two policies allready of Rs 3 lac with ICICI.I was thinking if this kind of harrasment you will give to people,you should remove your logo"we value your relationship with icici bank".

Still i am confused.At first i thought some one misused my credit card.The letter i get donot show its for insurance policy.You donot know how much i feel harrasad.

I am not a big man,but a ordinary customer.If you cheat people like this ,this is very bad.

I have allready called 2 times on customer care from patiala to chandigargh for 30 minutes.Once they said system is not working.Do you think i am free here and have no work to do.
Secondly your company is so big and if after writing this letter you people donot look into matter only God will hear me.If you want i can donate this money to you,but donot atleast cheat.Show me approval i gave.

Vinay Garg

ph 9815611999