All U.S. consulates and the embassy in India have outsourced their visa related work to a single agency, Visa Facilitation Services(VFS). All applicants in India must apply for non-immigrant visas through VFS USA and not directly to the consulate or embassy.

Security regulations do not permit you to carry any electronic items (including cell phones and pagers), smoking material, or any kind of bags (except a plastic bag to hold your application papers) into the US visa application centers.

Even though the staff may sound very busy or formal, you can confidently ask them questions and seek clarification from the counter staff. However, please don't ask unnecessary questions. Otherwise, they may get irrirated and may not cooperate.

Applicable to some centers only:
There are facilities for taking passport size photographs (in case the photograph you took is not right according to the specifications) and a photocopy machine in the visa application center. There are facilities for snacks and drinks, all for an extra charge. Obviously, all of these facilities are optional and it is not compulsory for everyone to use any of them.

Email queries to VFS are responded Monday through Friday, within two working days.

If you are calling from outside India, please call +91-44-5231-6767.

You can also call toll-free at 16004-25-0025 from an MTNL or BSNL using the PIN number printed on your Appointment Letter.

Agents respond to phone calls between 8:00 AM - 4:00 PM Monday through Friday excluding all-India holidays observed by the US missions.

Application Center counter timing: - 8:00 AM - 1:00 PM and 2:00 PM - 3:00 PM

For General Information email VFS at infousdelhi@vfshelpline.com or call on their regional helpline number at New Delhi 011-42220000 and Jalandhar 0181-5041444

VFS agents respond to phone calls between 8:00 AM - 1:00 PM and 2:00 PM - 5:00 PM Monday through Friday excluding all-India holidays observed by the US missions.

Application Center counter timing: - 8:00 AM - 1:00 PM and 2:00 PM - 3:00 PM

For General Information email VFS at infouschennai@vfshelpline.com or Call VFS regional helpline number at Chennai 044-42316767

VFS agents respond to phone calls between 8:00 AM - 1:00 PM and 2:00 PM - 5:00 PM Monday through Friday excluding all-India holidays observed by the US missions

Application Center counter timing: - 8:00 AM - 1:00 PM and 2:00 PM - 3:00 PM

For General Information email VFS at infousmumbai@vfshelpline.com or Call VFS regional helpline number at Mumbai 022 - 66547600

VFS agents respond to phone calls between 8:00 AM - 1:00 PM and 2:00 PM - 5:00 PM Monday through Friday excluding all-India holidays observed by the US missions

Application Center counter timing: - 8:00 AM - 1:00 PM and 2:00 PM - 3:00 PM

For General Information email VFS at infouskolkata@vfshelpline.com or Call VFS regional helpline number at Kolkata 033-22882480

VFS agents respond to phone calls between 8:00 AM - 1:00 PM and 2:00 PM - 5:00 PM Monday through Friday excluding all-India holidays observed by the US missions